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OpenAI Introduces Safety Routing and Parental Controls in ChatGPT to Enhance User Protection
OpenAI has launched a new safety routing system and parental controls in ChatGPT, designed to improve AI safety and protect users, especially teens. This system detects emotionally sensitive conversations and switches to the more cautious GPT-5 model with ‘safe completions,’ addressing previous issues with earlier models validating harmful thinking. The parental controls allow customization of teen experiences—like setting quiet hours and disabling voice mode—and include detection of potential self-harm with alerts sent to parents.
This is an important development as it reflects OpenAI’s response to real-world concerns, including a wrongful death lawsuit linked to AI interactions. By iterating over 120 days, OpenAI aims to balance safety with usability, benefitting parents, young users, and the wider community. This update could reshape how AI responsibly supports mental health and user well-being.
