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California Pilots AI Assistant ‘Poppy’ to Boost Government Efficiency
California’s Department of Technology has launched Poppy, an AI-powered digital assistant designed specifically for state employees to improve work efficiency. Utilizing ChatGPT and generative AI tools, Poppy helps employees quickly navigate complex state policies and regulations, saving significant time and effort.
This initiative not only streamlines internal information retrieval but also ensures data security by operating entirely within the state’s network. Over 2,000 employees across 50 departments are already benefiting from this pilot, highlighting potential for wider statewide adoption. This could reshape public sector workflows by demonstrating how AI can enhance government services while safeguarding sensitive data.
